Metra Times — Support
Help, answers, and how to reach us
Metra Times is a fast, glanceable departure board for Metra commuter trains. This page answers common questions and tells you how to get help.
Contact us
Have a question, found a bug, or want to request a feature? Email support@goodenoughdev.com. We read every message and typically reply within a few days. Please include your device model and iOS version so we can help faster.
Frequently asked questions
How do I add a station or board?
On the main board, use the empty-state “Add” button or the Schedule tab to pick any Metra line and a from/to station pair. Your selections are saved on your device and appear as cards on the board.
Why don’t I see a platform number?
Metra’s public schedule feed does not include platform or track assignments, so the app cannot show them. Check the station signage or Metra’s announcements for the boarding track.
The “nearest station” feature isn’t working.
This optional feature needs location permission. Open the iOS Settings app → Metra Times → Location and allow access while using the app. You can also toggle “Show nearest station” inside the app’s own Settings. The rest of the app works normally without location access.
Are the times live?
The app shows the official Metra timetable and, where available, real-time delay status. Live status depends on Metra’s real-time data feed; when it isn’t available, scheduled times are shown.
A time or delay looks wrong.
Schedule and real-time information come directly from Metra’s public data feeds, and the app reflects what those feeds publish. If something looks off, email us the line, station, and time and we’ll investigate.
How do I track a train on my Lock Screen?
Tap a train to open its detail drawer and start a Live Activity. It appears on your Lock Screen and Dynamic Island and updates as the trip progresses. You can end it from the Live Activity itself.
Does the app collect my data?
No. Metra Times has no account, no ads, and no tracking. See the Privacy Policy for details.
How much does it cost?
Metra Times is free.
Still need help?
Email support@goodenoughdev.com and we’ll get back to you.
Metra Times is an independent app and is not affiliated with, endorsed by, or sponsored by Metra or the Northeast Illinois Regional Commuter Railroad. Schedule and real-time information sourced from Metra’s public data feeds.